FAQS
We offer a variety of convenient payment options to accommodate our customers, including bkash, Dutch-Bangla Bank, debit card, telegraphic transfer, international cheque, and PayPal. Additionally, we also provide the option for in-person cash payments upon product delivery for added flexibility.
Certainly, we offer the flexibility of payment upon product delivery. When you receive your order, simply acknowledge its receipt and make your payment. We understand that there are situations where customers may prefer to settle their payment after the product has been served, allowing for convenience and ease of transaction.
Tracking your order is simple and convenient. You will receive a tracking number via email, SMS, or phone. Whenever you wish to check the status of your order, simply send a message with your tracking number, and our team will promptly respond with the expected delivery time. Your order’s progress is just a message away!
To initiate a product return, please send a message along with your tracking number and your address. Our team will arrange a pickup for the product and process the refund accordingly. Please note that product returns are only accepted in cases of issues or defects; otherwise, returns may not be applicable. Your satisfaction is our priority, and we are here to address any concerns you may have.
Currently, we offer several convenient shipping methods to deliver your orders to your preferred location. You can choose from options such as Cycling, Pathao, Uber, and Courier services. We take pride in providing these diverse and reliable delivery services to ensure your order reaches you wherever you need it. Your satisfaction is our priority, and we are pleased to offer these options for your convenience.
It’s that simple! Start exploring our range of delicious meat products today and enjoy a convenient online shopping experience.
We warmly welcome you to visit our place anytime you desire. When you visit, you’ll have the opportunity to witness firsthand how we care for our animals, as well as the process of serving our products to our valued customers. Explore our environment, and get a closer look at our operations. Your visit is our pleasure, and we look forward to hosting you.
If you prefer not to use our website for your meat purchase, you are welcome to visit our physical shop at our location. Our shop offers a variety of fresh meat selections. We are open from 10 AM to 5 PM, ensuring that you have the opportunity to explore and purchase our products in person during those hours. We are here to serve you in the way that suits you best.
Ethical treatment of animals and their health are closely linked, and we strive to contribute to the development humane concepts for our livestock.
More than 75% of Buffaloes/Cattle and above 60% of goats/sheep/camels are transported from the point of origin to the slaughterhouse in less than 3 hours, reducing stress and fatigue. We have active sources that enable us to receive the animals within 100km radius of the abattoir.
At Salampk, we consider everybody deserves safe food every single time they sit down to eat, whether with their family for a home cooked meal or in a restaurant. We describe food safety as protecting people and animals at every step of the supply chain from infection or injury due to handling or consuming our products.
For this very same reason, we conduct laboratory tests to acquire Microbiological profiles for the meat for selected microorganisms such as E. Coli, Salmonella , Staphylococcus, Aureus, PH, Pathogenic E. Coli etc.
